Last updated: June 2026
Our Commitment to GDPR
brook-kestrel is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We respect your privacy and are dedicated to protecting your personal data in accordance with these regulations.
Data Controller
brook-kestrel acts as the data controller for personal information collected through this website and our services. This means we determine the purposes and means of processing your personal data.
Contact details:
brook-kestrel
47 Kestrel Lane, Brookside
London SW11 4RQ
United Kingdom
Email: [email protected]
Lawful Bases for Processing
We process personal data under the following lawful bases:
- Contract: Processing necessary for the performance of a contract with you (e.g., providing curtain care services you have booked)
- Consent: Where you have given clear consent for us to process your personal data for specific purposes
- Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your fundamental rights
- Legal Obligation: Processing necessary for compliance with a legal obligation
Your Rights Under GDPR
The GDPR provides you with the following rights regarding your personal data:
Right to Be Informed
You have the right to be informed about the collection and use of your personal data. This notice, along with our Privacy Policy, provides this information.
Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification
You have the right to request that we correct any personal data that is inaccurate or incomplete.
Right to Erasure
Also known as the "right to be forgotten", you may request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
Right to Restrict Processing
You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object
You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.
Rights Related to Automated Decision-Making
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or similarly significantly affects you.
How to Exercise Your Rights
To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any extension and the reasons for it.
We may ask you to verify your identity before processing your request to ensure we are providing information only to the correct individual.
Data Protection Officer
For any questions or concerns regarding our data protection practices, please contact us at the address provided above.
Complaints
If you believe that we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk
We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.
International Transfers
We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place in accordance with GDPR requirements.
Updates to This Notice
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.